Say Hello to Langly!
Your new customer consultant in the box.
- 24/7 virtual customer support
- Enhance brand reputation
- Streamline service operations
Your new customer consultant in the box.
1285
Business
Features
2
Million
Users
12 Countries
65000 Companies
15
Years on the
Market
Langmeier Software, based in Switzerland, specializes in innovative software solutions designed to streamline business processes and elevate customer engagement. Langly, our flagship AI chatbot, epitomizes our commitment to transforming digital interactions across various industries.
With its tried-and-tested cloud software “aBusiness Suite”, the company offers pioneering solutions for the paperless office and the digital transformation of companies.
For 15 years, we have been known for exceptional user experience and unparalleled work efficiency in IT.
Urs Langmeier
CEO Langmeier Software
Efficiency and Customer Satisfaction
Automates routine customer interactions, allowing your team to focus on complex queries. This shift not only enhances customer service but also reduces operational costs and increases response efficiency.
Adaptability Across Industries
Especially effective in the hospitality and service sectors, Langly manages bookings, addresses guest inquiries, and offers timely information, significantly improving service standards.
Enhanced Customer Experience for IT Service Firms
Addresses the need for streamlined customer interactions by leveraging AI technology. Customers can effortlessly interact with Langly on your website, integrating seamlessly with CRM systems, helpdesk software, ticketing systems, IT service management software, knowledge management systems, automation tools, API integrations, and cloud services. This results in enhanced customer satisfaction and operational efficiency.
Unlock the full potential of your customer service with a cutting-edge AI virtual assistant. This solution seamlessly integrates with your existing tools to optimize interactions and streamline operations. By connecting with CRM systems, helpdesk software (such as Zendesk or Freshdesk), ticketing systems, live chat tools, and analytics tools, the virtual assistant enhances customer engagement and support efficiency.
Leverage the power of email marketing platforms, IT service management software (like ServiceNow), and knowledge management systems to deliver a more personalized experience. The assistant also integrates with automation tools (such as Zapier or Microsoft Power Automate), API integrations, and cloud services (like AWS, Azure, and Google Cloud) to ensure smooth and effective operations across your tech stack.Experience a transformation in customer satisfaction and operational efficiency with our AI virtual assistant, designed to elevate your IT service capabilities to new heights.
Seamless System Integration
Integrates effortlessly with existing CRM and ERP systems, ensuring smooth operations and enhanced data management.
Multilingual Support
Communicates effectively across various customer demographics by supporting multiple languages, essential for global business operations.
AI-Driven Interactions
Utilizes advanced machine learning to provide personalized, accurate customer interactions, improving engagement and satisfaction.
Comprehensive Support and Development
Langmeier Software is committed to continuous improvement and support, ensuring Langly meets the evolving needs of your business.
Robust Architecture
Built on a scalable infrastructure that supports high traffic and user engagement. Incorporates best practices in security to protect user data and system integrity.
Offers potential for new revenue streams through reselling or integration services, tailored to your business model.
Incorporating Langly provides a unique competitive edge, enhancing your consultancy’s offerings and client satisfaction.
Rule-based Chatbots operate on a clearly defined set of rules based on "if-then" logic. Each user input is matched against this rule set, and responses are based on preprogrammed scripts. Rule-based systems are limited in their flexibility and can only handle predictable, well-defined tasks.
AI Chatbots utilize machine learning and natural language processing (NLP) to understand and respond to user queries. Unlike rule-based bots, AI Chatbots can learn from company data and improve their responses over time. They can handle unexpected user queries and can be deployed in more complex interaction environments.
Langly
Experience the transformative impact of Langly with a personalized demo.
Discover how our AI-driven solutions can revolutionize your customer interactions and business processes.
Your contact person:
Michael König
michael@langmeier-software.com
044 861 15 70
